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A landlord/tenant relationship may be set up between landlords
and their rental property to automatically transfer service into the landlord's
name when a tenant requests termination. Note that the relationship does not
apply if the tenant is subject to termination for non-payment.
The landlord's account(s) must be current to be eligible
for a landlord/tenant agreement.
How to request a landlord/tenant agreement
To request a landlord/tenant agreement or add another property
to an existing agreement,
call us at
1-800-688-6160 to determine eligibility over the phone. Requests must be
submitted in writing by fax to 1-866-234-2894
to the attention of the Customer Service Representative you spoke with,
or mailed in the name of that Customer Service Representative, Columbia Gas of Massachusetts,
We will notify you of your eligibility after receiving your letter. Be sure to
include the following information:
Columbia Gas account number
Contact phone number
agreement be in effect year-round, summer only, or winter only?
How to cancel a
To cancel a landlord/tenant agreement, the landlord must submit the
request in writing in advance of the requested effective date. We will place an
order to discontinue service on any account covered by the agreement unless the
landlord requests that service should be left on. Requests may be faxed
directly to 1-866-234-2894, or mailed to Columbia Gas of Massachusetts,
P.O. Box 2025
MA01104. Be sure
to include the following information: