Log in to your account
to pay your Columbia Gas bill by electronic check for free! No more checks to
write, stamps to buy or bills to mail.
Although payments usually take three business days to post to
your account, the process will generate a payment confirmation number that will
be noted on your account automatically. Note: If you make a single payment
online, you do not have to report your payment confirmation number
again, either online or by phone. You can check the status of your payment on
the Account Summary screen.
Although you can make only one payment the same day, the service
doesn’t limit you to using it just one time. For example, you may choose
to use the one-time payment option one month, pay by mail or some other method
the next month, use the one-time service the following month, and so on.
You can use your credit card, debit card, or an
electronic check to pay your Columbia Gas of Ohio bill online or by phone
through Paymentus, one of the industry’s most secure
electronic transaction environments. No special enrollment is
required - just have your 15-digit Columbia Gas account number handy
when you make the payment.
Pay your bill in full or specify the amount you want to pay.
There is a $1.75 convenience fee for each transaction made through Paymentus.
If you pay with a credit or debit card, please be aware the maximum payment
you can make at one time is $750.00. You will be given an opportunity to
complete or stop the transaction after the total amount of your payment,
including the convenience fee, has been calculated.
Paymentus Payment Methods
Credit (Visa, MasterCard, Discover, American Express)
ATM Debit Card (with a Star, Pulse, NYCE, or Accel logo)
ACH Electronic Check
Fast, convenient, and completely secure
Paymentus offers automated payment processing 24 hours a day, seven
days a week:
Report your payment if facing shut-off
Paymentus will provide a payment confirmation number for your records. If your
payment is to avoid shut-off, connect or reconnect service, be sure to call
Columbia Gas DirectLink
before 10:00 p.m. the day before the scheduled termination and follow these
steps to report the payment confirmation number:
- Select option 1 on the Columbia Gas DirectLink
automated phone system for billing and payment information, then
- Select option 2 from the next menu to enter the payment
Paymentus convenience fee
Paymentus is an authorized payment agent for Columbia Gas of Ohio but is not
affiliated with Columbia Gas of Ohio. Columbia Gas of Ohio receives no portion
of the fee, only the actual bill payment amount. Your Columbia Gas of Ohio
account will be credited only with the amount you specify to be paid on your
gas bill, not including the Paymentus convenience fee. In an effort to prevent
fraudulent use of the service, Paymentus does not allow more than three
payments on an account using the same valid credit card within a five-day
period, or more than five payments within 30 days.