Go paperless and reduce your carbon footprint! Stop receiving
your NIPSCO bills in the mail and view them online at our Web site instead
-- it's easy, it's green and it's secure.
- No separate User ID and Password to remember -- Log in just once to our Web site to view and pay your bill!
- Save time -- No more waiting for your bill to arrive in the mail. We'll send you an e-mail notification with a link to our Web site when your bill is ready to view the same day it's rendered.
- Convenience -- Check out other information about your account or your natural gas service while you're on our Web site.
- Keep electronic records -- Stop sorting through piles of paper bills. Build a history of your bills and payments online.
- Secure billing -- Did you know that paper bills can pass through the hands of as many as 10 people? The majority of identity theft starts with someone seeing personal information on a paper check, billing statement or bank account statement. paperless billing limits your risk of identity theft by reducing the flow of personal information from unsecured mailboxes, where paper mail can be a target for theft.
- Choose your preferred method of payment -- Although it's easiest to pay your bill online while you're logged in to your account or through our ZapCheck automatic payment service, you can pay by any available method you choose.
How to enroll in paperless billing
Enrollment in paperless billing is easy -- and immediate. Just log in to your account and follow the easy, three-step process to request paperless billing and confirm your e-mail address. As long as you sign up by the day before your billing date, you'll receive an e-mail notification when your next bill is available to view on our Web site. The e-mail will include a link to our Web site, as well as links to important information about your account, natural gas safety tips, how to use energy wisely, and our quarterly customer newsletter. Since your first notification will confirm that your e-mail address is valid, you'll also receive just one more paper bill in the mail from NIPSCO that month. Be sure to update your account profile if your e-mail address should change to make sure we send notification to your current address without delay.
Note: If you're currently enrolled in CheckFree e-Bill, you'll need to cancel that option before you can enroll in paperless billing. Visit the Checkfree Web site to submit your cancellation request online. CheckFree normally processes cancellations by the next day. You can check the status of your enrollment on the Account Summary screen on this site before signing up for paperless billing.
How to cancel paperless billing
Of course, if you want to change back to paper bills, just log in to your account and go through the quick and easy steps to cancel paperless billing.
You can also choose to sign up for
free, monthly paperless billing and online payments through CheckFree, an industry leader in online billing and payment services. With CheckFree, you might be able to view and pay bills from multiple billers from their Web site.
How do I sign up?
Enroll online at the CheckFree Web site.
With instant activation, you can view your most recent bill while
you're online. There's no enrollment fee or waiting period for approvals. For
your account protection, you'll be asked to create a personal user id and
CheckFree also offers an online payment service, which can be
accessed through their website or through a link on your e-Bill. To use this
online payment tool, you'll be asked to provide your Social Security number and
information about your financial institution to authorize electronic payment
from your checking account. Keep in mind that online payments made through
CheckFree might take up to five business days to post to your NIPSCO account.
If you submit your payment on or after the due date of the bill, be sure to call
us and report your payment receipt number.
Once you sign up for online e-Bill delivery, you'll receive just
one more paper bill in the mail from NIPSCO. You can print your e-Bill or store
it in an electronic file for your records.