Using a screen reader? You may notice some content and functions are not yet fully supported. As we work to improve our online accessibility, please call one eight hundred four six four seven seven two six. Representatives are available 24 hours a day, 7 days a week to assist you.
Please be aware that some locations may charge a consumer fee
and may require a bill in order to make a payment or process a security deposit.
Federal requirements limit the maximum payment amount at $2,500 per transaction
If you received a termination notice, you MUST call NIPSCO
at 1-800-464-7726 and give us the receipt number after making payment. If
it is the day of termination, we cannot guarantee your gas service will not
be disconnected. When you call, follow these steps:
Select option 1 on the NIPSCO DirectLink automated phone
system for billing and payment information, then
Select option 1 from the next menu to enter a payment
Use only authorized payment agents!
Many of our customers pay their bill directly to us or use a payment agent that
we've authorized to collect customer payments. However, some customers have
begun using bill payment services that do not have any arrangements with us
to process payments. We cannot ensure that payments made through one of these
unauthorized bill payment services will be forwarded to us in a timely manner
or even ensure that payment will be forwarded at all.
To protect yourself and your utility service, be sure to follow
Use caution when making your payment through a third-party
bill payment service that is not authorized by NIPSCO.
Be sure to bring both potions (top and bottom) of your bill
or provide your 10-digit account number.
The payment agent might charge a service fee for each transaction.
Check your local phone directory and contact the payment agent for specifics.
Most importantly, always keep your receipt.
Pay by Mail
Lost your payment envelope and want to mail your payment?
Send a check or money order to:
PO Box 13007
Merrillville, IN 46411-3007
We have been working hard to bring customers, like you, a better online experience.