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Log in to your account to pay your NIPSCO
bill by electronic check for free! No more checks to write, stamps to buy or
bills to mail.
The service does not limit you to just one payment, but is different
from recurring, automatic monthly payments. For example, you may choose to use
the one-time payment option one month, pay by mail or some other method the
next month, use the one-time service the following month, and so on.
Although payments won’t post to your account immediately,
the process will generate a payment confirmation number. Note: If you make a single
payment online, you do not have to report your payment confirmation number
again, either online or by phone. The system will note the confirmation number
on your account automatically. You can check the status of your payment on the
Account Summary screen.
Paymentus Payment Service
You can use your credit card, debit card, or an electronic check to pay your NIPSCO bill online or by phone through Paymentus, one of the industry's most secure electronic transaction environments. No special enrollment is required - just have your 10-digit NIPSCO account number handy when you make the payment.
Pay your bill in full or specify the amount you want to pay. There is a $1.75 convenience fee for each transaction made through Paymentus. If you pay with a credit or debit card, please be aware the maximum payment you can make at one time is $750.00. You will be given an opportunity to complete or stop the transaction after the total amount of your payment, including the convenience fee, has been calculated.
Report your payment if facing shut-off
Paymentus will provide a payment confirmation number for your records. If
your payment is to avoid shut-off, connect or reconnect service, be sure to
call NIPSCO DirectLink at 1-800-464-7726 before 10:00
pm the day before the scheduled termination and follow these steps to report
the payment confirmation number:
Select option 1 on the NIPSCO DirectLink automated phone system for billing and payment
Select option 2 from the next menu for payment
Select option 1 from the
next menu to enter a payment receipt number.
About Paymentus's convenience fee
Paymentus is an authorized payment agent for NIPSCO but is not affiliated
with NIPSCO. NIPSCO receives no portion of the fee, only the actual bill payment
Your NIPSCO account will be credited only with the amount you specify
to be paid on your utility bill, not including Paymentus's convenience fee.