Log in to your account to pay your Columbia Gas bill
by electronic check for free! No more checks to write, stamps to buy or bills
If you are facing
termination of service, be sure to submit your payment no later than 10:00 p.m.
on the business day prior to the scheduled shut-off date.
Although payments usually take
three business days to post to your account, the process will generate a
payment confirmation number that will be noted on your account automatically. Note:
If you make a single payment online, you do not have to report
your payment confirmation number again, either online or by phone. You can
check the status of your payment on the Account Summary screen.
Although you can make only one
payment the same day, the service doesnt limit you to using it just one
time. For example, you may choose to use the one-time payment option one month,
pay by mail or some other method the next month, use the one-time service the
following month, and so on.
can use your credit card, debit card, or an electronic check to pay your
Columbia Gas of Kentucky bill online or by phone through Paymentus,
one of the industry's most secure electronic transaction
No special enrollment is required
- just have your 15-digit Columbia Gas account number handy when you make the
Pay your bill in full or
the amount you want to pay.There is a $1.75 convenience fee for each transaction
made through Paymentus. If you pay with a credit or debit card, please be aware
the maximum payment you can make at one time is $750.00. You will be given an
opportunity to complete or stop the transaction after the total amount of your
payment, including the convenience fee, has been calculated.
Paymentus Payment Methods
(Visa, MasterCard, Discover, American Express)
Card (with a Star, Pulse, NYCE, or Accel logo)
Fast, convenient, and
Paymentus offers automated payment processing 24 hours a day, seven days a week:
Report your payment if
Paymentus will provide a payment confirmation number for your records. If your
payment is to avoid shut-off, connect or reconnect service, be sure to call
Columbia Gas at 1-800-432-9345 before 10:00 p.m. the day before the
About the Paymentus
Paymentus is an authorized payment agent for Columbia Gas of Kentucky but is not
affiliated with Columbia Gas of Kentucky. Columbia Gas of Kentucky receives no
portion of the fee, only the actual bill payment amount.
Your Columbia Gas of Kentucky
account will be credited only with the amount you specify to be paid on your
gas bill, not including the Paymentus convenience fee. In an
effort to prevent fraudulent use of the service, Paymentus does not
allow more than three payments on an account using the same valid credit
card within a five-day period, or more than five payments within 30