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Opting out of automated cross-reference for eligibility for discounted
Opting out of automated cross-reference for eligibility for discounted rates
On December 6, 2004, the Massachusetts Department of Public Utilities ordered gas and electric
utility companies to cross-reference their database of residential customers
against a database of recipients of Transitional Assistance. This process will
determine whether a customer is eligible for a discounted utility rate and will
help to ensure that all eligible customers receive a discounted rate. If you
are the customer of record* and you receive benefits from the Department
of Transitional Assistance (DTA), you will be automatically enrolled in the
discount rate program. This matching process will replace the paper application
process for DTA recipients. If you do not want to be included in the automated
matching process, please call Columbia Gas of Massachusetts at 1-800-688-6160.
* You are the customer of record if your name appears on the utility bill.