Go paperless with Direct e-Bill.
Benefits to You
How to enroll in Direct e-Bill
Enrollment in Direct e-Bill is easy -- and immediate. Just log in to your account and follow the easy, three-step process to request Direct e-Bill and confirm your e-mail address. As long as you sign up by the day before your billing date, you'll receive an e-mail notification when your next bill is available to view on our website. The e-mail will include a link to our Web site, as well as links to important information about your account, natural gas safety tips, how to use energy wisely, and our quarterly customer newsletter. Since your first notification will confirm that your e-mail address is valid, you'll also receive just one more paper bill in the mail from NIPSCO that month. Be sure to update your account profile if your e-mail address should change to make sure we send notification to your current address without delay.
Note: If you're currently enrolled in CheckFree e-Bill, you'll need to cancel that option before you can enroll in Direct e-Bill. Visit the Checkfree Web site to submit your cancellation request online. CheckFree normally processes cancellations by the next day. You can check the status of your enrollment on the Account Summary screen on this site before signing up for Direct e-Bill.
How to cancel Direct e-Bill
Of course, if you want to change back to paper bills, just log in to your account and go through the quick and easy steps to cancel Direct e-Bill.